At PSP – Procurement Solutions Provider LLP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our services, or interact with us through our digital platforms.

By accessing or using our website, www.procurepsp.com, you acknowledge that you have read and understood this Privacy Policy.

1. About PSP

PSP – Procurement Solutions Provider LLP provides procurement advisory and related services, including GeM assistance, tender services, bid support, tender documentation, MSME and startup registration assistance, vendor enlistment, procurement training, contract management, and related professional services.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Name and designation
  • Company or organisation name
  • Email address
  • Mobile number
  • Business address
  • GSTIN, Udyam Registration details, or other business information where required for a service
  • Information submitted through enquiry forms, registration forms, or service requests
  • Documents and information voluntarily shared for procurement, tender, registration, or advisory services
  • Payment and transaction details, where applicable

B. Information Collected Automatically

When you visit our website, we may collect limited technical information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the website
  • Referring website or source
  • Cookies and similar technologies

C. Information from Third Parties

Where relevant and lawful, we may receive information from third-party platforms or service providers, such as payment processors, analytics providers, or public procurement portals, in connection with services requested by you.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests for consultations or calls
  • Provide, manage, and improve our services
  • Prepare tender documents, bids, registrations, and other deliverables
  • Provide procurement training and related communications
  • Process payments and maintain transaction records
  • Communicate service updates, appointments, and important notices
  • Send promotional or marketing communications where permitted by law
  • Improve website functionality, security, and user experience
  • Prevent fraud, misuse, or unauthorised access
  • Comply with applicable legal, regulatory, and contractual obligations

4. Legal Basis for Processing

We process personal information only where permitted under applicable law, including where:

  • You have provided consent;
  • Processing is necessary to provide a service requested by you;
  • Processing is necessary to comply with a legal obligation;
  • Processing is necessary for legitimate business purposes, subject to applicable privacy requirements.

Where consent is required, you may withdraw it by contacting us, although this may affect our ability to provide certain services.

5. Sharing and Disclosure of Information

We do not sell your personal information.

We may share information only when reasonably necessary and permitted by law, including with:

  • Authorised employees, consultants, and service providers assisting us in delivering services
  • Payment processors and technology providers
  • Government departments, public procurement portals, or regulatory authorities where required for a requested service or legal obligation
  • Professional advisers, auditors, or legal authorities where necessary
  • Relevant parties in connection with a merger, restructuring, or transfer of business, subject to applicable law

We expect third parties handling information on our behalf to maintain appropriate confidentiality and security.

6. Documents and Business Information

If you provide documents or business information for tender participation, GeM assistance, registration, advisory, or related services, we will use them only for the purposes for which they were provided, unless otherwise permitted or required by law.

You should avoid sharing unnecessary personal information or confidential documents that are not required for the requested service.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember preferences
  • Understand website usage
  • Improve performance and user experience
  • Support analytics and marketing activities, where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve disputes, and comply with applicable legal or regulatory requirements.

The retention period may vary depending on the nature of the information and the service provided.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where legally permissible
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used
  • Raise a complaint regarding our handling of personal information

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, including government portals, payment services, or other external platforms. We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12. Marketing Communications

Where permitted by law, we may send you information about our services, training programmes, updates, or other relevant business communications.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

13. Children’s Privacy

Our website and services are intended for businesses, professionals, and other users. We do not knowingly collect personal information from children where prohibited by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

PSP – Procurement Solutions Provider LLP
Website: www.procurepsp.com
Email: info@procurepsp.com
Phone: +91 81783 34634
Address: 1917, A-Block, Spectrum Mall, Sector 75, Noida

We will make reasonable efforts to respond to privacy-related enquiries within the time required under applicable law.